General Information

Welcome to Lei Ces!
We are committed to providing a seamless online shopping experience with a wide range of high-quality products. Below is some general information to help you navigate our site and understand our services.

Products & Availability
All products listed on our website are subject to availability. We make every effort to ensure that product descriptions, pricing, and stock levels are accurate. However, we reserve the right to update, modify, or remove products at any time without prior notice.

Ordering
Placing an order is easy. Simply browse our products, add items to your cart, and complete the checkout process. You will receive an order confirmation email with your order details once the order is successfully placed.

Payment
We offer secure online payments via Bank Transfer and PayNow, as shown at checkout. All transactions are encrypted and processed safely to protect your financial information..

Delivery Charges

• Free delivery is offered for orders of S$80 and above.

• For orders below S$80, a delivery fee of S$15 will apply.

• Please note: if the total order amount falls below S$80 after applying discount codes, a delivery fee of S$15 will be charged.

Returns & Exchanges
We strive to ensure that you are satisfied with your purchase. If a product is damaged, defective, or incorrect, please contact us within the stated timeframe to arrange a return or exchange. Full details of our return and exchange policies are available on our website.

Account & Privacy
Creating an account allows you to track orders, save addresses, and enjoy a faster checkout. We respect your privacy and use your personal information only to provide our services, in accordance with our Privacy Policy and Terms & Conditions.

Customer Support
Our friendly support team is available to assist with any questions or concerns. You can reach us via email, phone, or live chat, and we’ll be happy to help you with orders, product inquiries, or technical issues.

Legal & Terms
By using our website, you agree to comply with our Terms & Conditions, which include information on account usage, intellectual property, and limitations of liability. We reserve the right to update these terms at any time.